Terms and Conditions


Mastercard / Visa / Maestro & American Express accepted
Book tokens sold & exchanged. Show room open Monday to Friday 9.30 - 5.30.


Ordering Online

Ordering Online with us is safe and secure!
All credit card information on this system is 100% secure.
You may also send a cheque, but this will delay your order as we
must wait for your funds to clear before we send out your order.
Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the items ordered unless we have notified you that we do not accept your order, or you have cancelled it.


Return / Refund Policy

If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you may send the goods back which must be carefully repackaged in their original packing. We will then give a full refund, or we will exchange items if they are faulty on delivery to you.


Delivery Information

Your order will normally be processed within 7 days, but please allow up to 28 days.


Postage

Inland UK 1 book £2.00; every book thereafter £1.00.
(MAXIMUM POSTAGE IS £8.00).

* If you require first class postage or Special Delivery please telephone 01269 593100 for a quotation which will be based on weight.*


Prices

All prices are nett and subject to publishers' increases. Books and other products are supplied at current prices and/or changes in edition. If you do not want to pay more than the web or catalogue price (in the event of an increase) please mark your order accordingly in the 'Additional Information' box at the 'Cashier' page. Your orders are supplied subject to your complete satisfaction in all cases and are usually despatched well within 28 days. No acknowledgement of your order is sent.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause, which is beyond our reasonable control. This condition does not affect your statutory rights.

Complaints

If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.
Your Statutory rights are not affected by any of these Terms & Conditions.

Sigma Press is an imprint of Stobart Davies (2002) Ltd
a company registered in England and Wales.
Company No: 84448789
VAT No: 811539249

Registered Office: Stobart Davies (2002) Ltd, Stobart House, Penybanc Road, Ammanford, Carmarthenshire. SA18 3HP
Telephone No. 01269 593100
Fax: 01269 596116